Shipping policy

Shipping Policy

Banknotes Garden

At Banknotes Garden, we ship collectible and numismatic banknotes to international customers. This Shipping Policy explains how orders are processed, packed, shipped, and delivered.

1. Order Processing Time

Orders are usually processed within 2–3 business days after full payment is received and confirmed.

Processing time may be longer during holidays, high order periods, or when additional order verification is required.

2. Shipping Methods

We may ship orders using:

  • Registered international post
  • Tracked postal service
  • International courier service, if available
  • Other suitable delivery services depending on the destination country

The available shipping method may depend on the customer’s location, order value, and postal availability.

3. Estimated Delivery Time

Estimated delivery times may vary by country.

General estimated delivery times:

  • USA: 10–25 business days
  • UK: 10–25 business days
  • Europe: 10–30 business days
  • Australia / New Zealand: 10–30 business days
  • Asia: 7–25 business days
  • Rest of the world: 15–45 business days

These are estimated timeframes only. Delivery may take longer due to customs, local postal delays, holidays, or international transport delays.

4. Tracking Information

Where tracking is available, tracking details will be provided after the order is shipped.

Customers are responsible for monitoring tracking updates and contacting their local postal or delivery service when required.

5. Delivery Address

Customers must provide a complete and accurate delivery address.

Banknotes Garden is not responsible for delivery issues caused by:

  • Incorrect address
  • Incomplete address
  • Missing postal code
  • Unavailable recipient
  • Refusal to collect
  • Failure to respond to local postal or customs notices

6. Customs Clearance

International orders may be inspected or delayed by customs authorities.

Banknotes Garden is not responsible for customs processing times, import restrictions, duties, taxes, or local clearance procedures.

7. Lost or Delayed Shipments

If your order is delayed, please contact us and we will help check the available tracking information.

A shipment will not be considered lost until the postal or delivery service confirms the item is lost or the reasonable delivery investigation period has passed.

8. Packaging

We carefully pack collectible banknotes using protective packaging to help reduce handling damage during transit.

Packaging may include:

  • Protective sleeve
  • Cardboard support
  • Sealed envelope or parcel
  • Additional protective material where required

9. Shipping Restrictions

Some countries may have import rules or restrictions for collectible banknotes, paper collectibles, or numismatic items.

Customers are responsible for checking their local import rules before placing an order.

10. Contact Us

For shipping questions, please contact us:

Banknotes Garden
Email: banknotesgarden@gmail.com
WhatsApp: +94 72 55 93 500 / +94 77 55 93500
Website: www.banknotesgarden.com

Last updated: 10/06/2026