Contact information

Contact Information / Contact Policy

Banknotes Garden

At Banknotes Garden, we are happy to assist customers with product questions, order updates, shipping information, and collector-related inquiries.

1. Contact Details

You can contact us using the details below:

Banknotes Garden
Email: banknotesgarden@gmail.com
WhatsApp: + 94 72 55 93 500 / +94 77 55 93 500
Website: www.banknotesgarden.com

2. Customer Support Hours

We aim to respond to customer messages within 24–48 hours on business days.

Response times may be longer during weekends, holidays, or high order periods.

3. Before Contacting Us

To help us assist you faster, please include:

Order number
Full name
Delivery country
Email address used for the order
Clear description of your question
Photos, if your question is about item condition or delivery damage

4. Order Questions

For order-related questions, please contact us as soon as possible.

If your order has already been shipped, changes to the delivery address may not be possible.

5. Shipping Questions

For shipping or tracking questions, please include your order number and tracking number, if available.

Customers may also need to contact their local postal or delivery service for final delivery updates.

6. Product Questions

If you need more information about a collectible banknote, please contact us before placing your order.

We recommend reviewing all product images and descriptions carefully before purchase.

7. Advertising and Business Inquiries

For partnership, wholesale, or business inquiries, please contact us by email.

8. Contact Us