Payment Policy

Banknotes Garden

At Banknotes Garden, we aim to provide a safe and convenient payment experience for international customers. By placing an order through our website, you agree to the payment terms below.

1. Accepted Payment Methods

We may accept the following payment methods depending on your location and checkout availability:

  • Credit cards and debit cards
  • PayPal
  • Shopify-supported payment methods
  • Local or international payment gateways
  • Manual payment methods, if available
  • Bank transfer, if offered at checkout

The available payment methods will be displayed at checkout before you complete your order.

2. Payment Currency

Product prices are displayed in the currency shown on our website or checkout page.

Depending on your country, your bank or payment provider may apply currency conversion fees, foreign transaction fees, or other additional charges.

Banknotes Garden is not responsible for extra charges applied by your bank, card provider, PayPal, or payment gateway.

3. Full Payment Requirement

Orders will only be processed after full payment has been successfully received and confirmed.

If payment is not completed, declined, cancelled, or flagged as unsuccessful, the order will not be processed or shipped.

4. Payment Security

We do not store your full card details on our website.

Payments are processed securely through trusted third-party payment providers such as Shopify-supported gateways, PayPal, card processors, or other approved payment services.

5. Manual Payments

If a manual payment option is offered, customers must complete the payment according to the instructions provided at checkout or by our customer support team.

Orders paid through manual payment methods will only be processed after payment confirmation is received.

6. Payment Verification

For customer protection and order security, we may request additional information to verify a payment or order.

This may include confirmation of billing details, payment proof, or identity-related confirmation where necessary.

7. Order Confirmation

After successful payment, customers will receive an order confirmation email with order details.

Please review your order confirmation carefully and contact us immediately if any information is incorrect.

8. Payment Issues

If you experience a payment issue, please check:

  • Card details are entered correctly
  • Your bank has approved the transaction
  • Your card is enabled for international payments
  • Your payment account has sufficient funds
  • Billing details match your payment method

If the issue continues, please contact your bank, card provider, PayPal, or payment gateway.

9. Refunds

Approved refunds will be processed back to the original payment method used for the order, unless otherwise agreed.

Please refer to our Refund & Return Policy for full refund conditions.

10. Customs Duties, Taxes, and Additional Charges

For international orders, customers are responsible for any customs duties, import taxes, VAT, clearance fees, or local charges required by their country.

These charges are not included in the product price or shipping fee unless clearly stated at checkout.

11. Failed or Duplicate Payments

If a payment fails but your bank account or card appears to be charged, please contact your bank or payment provider first.

In some cases, the amount may be temporarily held and automatically reversed.

If you believe you have been charged twice, please contact us with proof of payment so we can review the issue.

12. Contact Us

For payment-related questions, please contact us:

Banknotes Garden
Email: banknotesgarden@gmail.com
WhatsApp: + 94 72 55 93 500 / +94 77 55 93 500
Website: www.banknotesgarden.com

Last updated: 10/06/2026