SHIPPING & DELIVERY
Banknotes Garden
At Banknotes Garden, every collectible banknote is carefully prepared, protected, and shipped with collectors in mind. Please review the following shipping information before placing your order.
Where We Ship
We currently ship orders from Sri Lanka to supported international destinations.
Available shipping service and shipping cost are shown at checkout based on the delivery destination.
Shipping Method
Orders are shipped using Registered Post.
This service includes a tracking number. However, the level of tracking information may vary depending on the destination country and the local postal service.
Full end-to-end tracking is not guaranteed for every destination.
Shipping Cost
Shipping is charged at a flat rate, which is calculated and displayed during checkout before payment is completed.
The applicable shipping charge may depend on the destination and available shipping setup.
Estimated Delivery Time
Most international orders are expected to arrive within approximately:
Processing: 2–3 business days
Estimated transit: 14–25 business days after dispatch
Delivery times are estimates only and may vary depending on the destination country, customs clearance, postal processing, public holidays, weather conditions, and other circumstances outside our control.
Order Processing Time
Orders are normally prepared and dispatched within:
2–3 business days after payment confirmation
During busy periods or public holidays, processing may occasionally take slightly longer.
Tracking Information
A tracking number is provided after the order has been dispatched.
Please allow some time for the tracking number to become active in the postal system.
Tracking updates may vary between postal services. In some countries, detailed tracking may become limited after the shipment leaves Sri Lanka or enters the destination-country postal network.
Protective Packaging
We take special care when packing collectible banknotes.
Banknotes are protected using:
- Protective banknote sleeves
- Bubble wrapping
- Protective envelopes suitable for postal transit
Our goal is to help protect the banknote from bending, moisture, handling, and other risks during transportation.
Customs & Import Charges
International orders may be subject to customs duties, import taxes, VAT, postal handling charges, or other fees imposed by the destination country.
Any applicable destination-country duties, taxes, customs charges, or import fees are the buyer's responsibility unless otherwise stated at checkout.
Customs regulations vary by country. Buyers are encouraged to check the import requirements applicable in their own country before ordering.
Customs & Delivery Delays
International shipments may occasionally experience delays due to circumstances outside our control, including:
- Customs inspections or clearance
- Postal service delays
- Public holidays
- Severe weather
- Transportation disruptions
- Destination-country postal processing
- Other unexpected international shipping delays
A delay does not necessarily mean that the shipment has been lost.
Correct Shipping Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please carefully check your:
- Full name
- Street address
- City
- State or province, where applicable
- Postal or ZIP code
- Country
- Contact information
Banknotes Garden cannot be responsible for delivery problems caused by incorrect, incomplete, or outdated address information provided by the customer.
Delayed or Missing Shipments
Because international Registered Post can take time to move through different postal and customs networks, we recommend allowing the normal delivery period before reporting an order as delayed.
If your order has not arrived within 35 working days after dispatch, please contact us with your:
- Order number
- Tracking number
- Full name
- Delivery country
We will review the available tracking information and assist you with the next appropriate steps.
Please note that postal investigations and international tracking enquiries may take additional time depending on the postal authorities involved.
Returned Shipments
A shipment may be returned to us because of reasons such as:
- Incorrect or incomplete address
- Unclaimed parcel
- Failed delivery attempts
- Refusal of delivery
- Unpaid customs or import charges
- Destination-country postal restrictions
If a parcel is returned, please contact us. We will review the situation and advise you of the available options.
Additional shipping charges may apply if the order needs to be shipped again.
Need Help?
If you have any questions about shipping, tracking, delivery, or an existing order, please contact Banknotes Garden.
Email: banknotesgarden@gmail.com
WhatsApp: +94 72 55 93 500
WhatsApp: +94 77 55 93 500
Website: www.banknotesgarden.com
We are happy to assist you with available shipping and tracking information.
Banknotes Garden
Collectible Banknotes for Numismatic Collectors Worldwide
Selected • Packed • Shipped with Care
Last updated: 10/06/2026